The American Disability Act (ADA) makes it illegal to discriminate against people living with disabilities in areas like employment, transportation, public accommodation, among others. It provides for equal access to public spaces. If you run a hotel or a similar establishment in California, complying with ADA regulations in your loading zones is important. Given that ADA lawsuits are on the rise, it is important to be on the safe side – it could save your business a lot.
What the law says
In a nutshell, the law says that your business or premise open to the public should be accessible to all. Under ADA regulations, passenger loading zones should provide ample vehicle pull-up space, access aisles with reasonable width and length, and proper marking on designated areas to discourage parking in them, among others. You can find the specifics of such requirements here.
Protect your business interests
Learning more about ADA compliance is key in safeguarding your rights and your business. For instance, not every entrance can be considered a passenger loading zone in as much as the plaintiff’s lawyers may try to convince you otherwise. However, it is not recommended to take your chances regarding full compliance with the Act.
What constitutes a passenger loading zone is a question for debate and is specific to the facts. Every case is unique, and not all outcomes are the same.
Defending your business against an ADA lawsuit
Some people seek to benefit financially from non-compliance with ADA regulations. Therefore, it is necessary to understand some defense strategies you may employ to go against such individuals, including filing a counterclaim and investigating the plaintiff’s motive. Your business could suffer reputational damage even if you win a case, and it is highly advisable to stay ahead of situations like these.