Are you preparing to open your first restaurant? Right now, you may be focused on creating new dishes and hiring experienced staff, but don’t forget about your obligation to comply with the Americans with Disabilities Act (ADA).
Many ADA compliance lawsuits originate within the culinary field, as some restaurateurs are unfamiliar with their obligations. For those new to running a restaurant, the steps below can help you set the stage for an inclusive dining experience for all.
Educate and train your staff (and yourself)
Being accessible to everyone is not just a nice gesture — it is a requirement under state and federal law. That means you must understand your obligations before you can ensure accessibility.
Learn what is necessary and consider implementing an education and training program to help ensure staff compliance. When you and your team are on the same page, it can do much to reduce your risks of ADA-related lawsuits.
Have a legal plan in place
Unfortunately, you can follow the ADA to the letter and still face allegations of disability discrimination. For example, someone seeking an easy payday may file an unwarranted lawsuit. In another example, you may fail to account for a new law or rule and face legal trouble.
Whatever the cause, it is unwise not to consider and prepare for the possibility of litigation. Experienced legal guidance can help you respond swiftly and appropriately.
In the meantime, seek more knowledge about the ADA and compliance laws specific to businesses in California. It’s important to understand how these laws may impact your restaurant operations.