Americans with Disabilities Act (ADA) compliance is an important part of business operations. ADA compliance helps ensure anyone with disabilities is given the same opportunities, services and accessibility as everyone else.
Businesses that fail to comply with ADA requirements could face litigation. As a result, businesses could face monetary and reputational damage. There are a few common mistakes that businesses can make that violate ADA policies:
1. Insufficient employee ADA compliance training
While businesses may comply with ADA policies, employees should also have a strong understanding of how to stay ADA-compliant. Businesses can train their employees to have a strong understanding of ADA requirements, including how to make an inclusive environment, offering assistance to individuals with disabilities, understanding the importance of service animals and recognizing the needs of customers. Employees may need regular training to reduce the risk of non-compliance.
2. Forgetting accessibility parking requirements
ADA policies require businesses to have accessible parking spaces for disabled individuals. The number of accessible parking spaces should be about 1 for every 1 to 25 parking spaces. These spaces should be located near the accessible entrances with clear signage and space for ramps.
3. Lack of accessible restrooms
Businesses should have an ADA-compliant bathroom. This bathroom should be large enough to accommodate a wheelchair. Furthermore, the space may require grab bars, lowered sinks and toilets and accessible faucets, mirrors and soap dispensers.
4. Failing to provide accessible communications
Many people with disabilities have communication difficulties. Businesses should comply with ADA requirements and provide customers with accessible communication options. Some accessible communication options include sign language interpreters, braille, video captions and enlarged text for individuals with visual impairments.
5. Non-accessible entrances and exits
Businesses should be easily accessible. To comply with ADA requirements, businesses should provide entrances accessible by ramps, wide pathways and automatic doors.
Staying ADA-compliant can be difficult. Legal guidance can help businesses avert legal issues.