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Why might a business face an Unruh Civil Rights Act lawsuit?

On Behalf of | Oct 11, 2024 | Business Law |

California is renowned for its progressive legal framework, particularly when protecting individuals’ rights from discrimination. One of the cornerstone laws in this regard is the Unruh Civil Rights Act (California Civil Code Section 51). This state law helps ensure all individuals have equal access to public accommodations, regardless of specific personal characteristics.

This law significantly shapes how businesses operate and interact with customers in the Golden State. While this law is designed to protect individuals, it can also pose significant risks to California businesses. Understanding the Unruh Civil Rights Act is essential for business owners because violations can lead to costly lawsuits and damage to reputation.

Discrimination based on race or ethnicity

One of the primary ways a business might face a lawsuit is by treating customers differently based on race or ethnicity. For example, if a restaurant refuses to serve individuals of a specific race, or if a hotel gives preferential treatment to some guests while denying equal service to others based on race, it could result in an Unruh Act claim.

Disability discrimination

The Unruh Act also offers protection against discrimination based on physical and mental disabilities. If a business fails to make reasonable accommodations or denies services outright due to someone’s disability, it may be subject to legal action. For instance, a retail store failing to provide wheelchair access might be violating the Unruh Act.

Gender and gender identity discrimination

Refusing service or providing unequal treatment based on gender or gender identity is strictly prohibited under the Act. Businesses that adopt policies, either overtly or subtly, that treat men and women differently may face lawsuits.

Businesses sued for policies they weren’t aware violate the Unruh Civil Rights Act may feel backed against a corner. Thankfully, they can navigate this difficult situation with the right legal support.